Cancellation Policy

Website: Kbayu.shop
Effective Date: February 1, 2026
Last Updated: February 1, 2026

At Kbayu.shop, we understand that customers may occasionally need to change or cancel an order after placing it. This Cancellation Policy explains when an order can be cancelled and how cancellation requests and refunds are handled.

1. Order Cancellation

Customers may request cancellation of an order before the order has been processed or shipped. Because orders may enter processing shortly after purchase, we recommend contacting us as soon as possible if you need to cancel your order.

A cancellation request does not guarantee cancellation. The ability to cancel an order depends on its current processing and shipping status.

2. How to Request a Cancellation

To request a cancellation, please contact our customer support team as soon as possible.

Please provide:

• Order number
• Full name
• Email address used for the order
• Phone number, if applicable
• Reason for cancellation

You can contact us at:

Email: sales@kbayu.shop
Phone: +1 (226) 240-9570

3. Cancellation Before Processing

If your cancellation request is received before your order enters the fulfillment process, we will make reasonable efforts to cancel the order.

If the cancellation is approved, the order will not be shipped and any eligible payment will be refunded to the original payment method.

4. Orders Already Processing

Once an order has entered the processing or fulfillment stage, cancellation may no longer be possible. Our fulfillment team may already be preparing the products for shipment, making it difficult or impossible to stop the order.

If we are unable to cancel the order, you may request a return after delivery according to our Refund & Returns Policy.

5. Orders Already Shipped

Orders that have already been shipped cannot normally be cancelled.

If you no longer want an item after it has been delivered, you may request a return if the order qualifies under our applicable Refund & Returns Policy.

6. Refunds for Cancelled Orders

If your cancellation request is approved after payment has been processed, the applicable refund will be issued to the original payment method.

Refunds are generally processed within 3–7 business days after cancellation approval. Your bank or payment provider may require additional time before the funds appear in your account.

7. Incorrect Orders

If you accidentally ordered the wrong product, size, quantity, or shipping information, please contact us immediately.

We will try to make the requested change or cancel the order if it has not yet entered processing. Once processing or shipment has begun, changes may no longer be possible.

8. Cancellation by Kbayu

Kbayu.shop reserves the right to cancel an order when necessary, including situations involving:

• Suspected fraudulent activity.
• Unauthorized payment attempts.
• Incorrect product or pricing information.
• Product availability issues.
• Billing or payment verification problems.
• Incorrect or incomplete information.
• Violations of our Terms & Conditions.

If we cancel an order after payment has been successfully received, an applicable refund will be issued to the original payment method.

9. Contact Us

If you have questions about cancelling an order, please contact us:

Kbayu.shop

Email: sales@kbayu.shop
Phone: +1 (226) 240-9570

Address:
1970 W Old Magee Trl, Apt 10204
Tucson, AZ 85704
United States