Returns + Exchanges

Website: Kbayu.shop
Effective Date: February 1, 2026
Last Updated: February 1, 2026

At Kbayu.shop, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we provide a straightforward return and refund process subject to the conditions outlined below.

1. Return Period

Customers may request a return within 15 days of receiving their order.

To be eligible for a return, the product must be unused, unworn, in its original condition, and returned with its original packaging and applicable tags.

2. Return Conditions

Returned products must:

• Be unused and unworn.
• Be in original condition.
• Include original packaging.
• Have no stains, odors, or signs of wear.
• Include the order number or proof of purchase.

Products that do not meet these requirements may be refused.

3. How to Request a Return

Before sending an item back, contact us at:

Email: sales@kbayu.shop

Please provide your:

• Order number
• Full name
• Email address
• Reason for return
• Photos of the product, if applicable

Our team will review your request and provide return instructions.

4. Refunds

Once your returned product is received and inspected, we will notify you whether the return has been approved.

Approved refunds are generally processed within 3–7 business days after approval and will be issued to the original payment method.

Your bank or payment provider may require additional time for the funds to appear in your account.

5. Exchanges

If you receive the wrong product, a damaged item, or a defective product, please contact us as soon as possible.

Exchanges are subject to product availability. If the requested replacement is unavailable, we may provide an alternative resolution, including a refund.

6. Damaged or Incorrect Orders

If your order arrives damaged or you receive an incorrect item, please contact us with photographs of the product and packaging.

Our team will review the issue and work with you to determine the appropriate solution.

7. Return Shipping

Customers may be responsible for return shipping costs unless the return is due to an error on our part, such as receiving an incorrect or defective product.

We recommend using a trackable shipping service when returning an item.

8. Non-Returnable Items

Products that have been worn, used, damaged after delivery, altered, or returned without the required original packaging may not qualify for a refund.

Final-sale items may also be excluded from returns where clearly identified at the time of purchase.

9. Contact Us

Kbayu.shop
Email: sales@kbayu.shop
Phone: +1 (226) 240-9570

1970 W Old Magee Trl, Apt 10204
Tucson, AZ 85704
United States